- Online or over the phone transactions
- Limit handling of customer car keys
- Frequent cleaning of high-touch areas
- Cleaner exterior and interior of vehicle
- Sanitize steering wheel and door handles
- Discounts for Essential Personnel
- Discounts for Military Personnel
- Convenient Drop off options
- No Charge Loaner Cars
- Hand sanitizer and wipes stations
- Practicing Social Distancing
- Service financing payment options
Three Rivers Volkswagen has implemented many new procedures to keep both our staff and customers safe. To comply with CDC guidelines, we are firmly encouraging frequent hand washing by both staff and customers. In times this is not applicable, you will find regulation hand sanitizer located at various stations throughout the facility. To keep our space clean, we are cleaning and sanitizing areas between each service and more frequently in high traffic areas such as our lounge. Our lounge has remained open to the public while waiting, and social distancing protocols have been addressed. All food and beverages available are individually packaged and for one-time use only.
We ask that upon entry and moving around in the facility, you wear a mask, as you will see our staff doing as well and adhere to social distancing guidelines. To help keep you safe, we are offering individual test drives on-site, as well as implementing virtual test drives. We provide you with a full virtual car buying experience on our website and encouraging appointment settings to limit the number of individuals within the dealership at one time.
Finally, we have had Bactronix; a nationally and regionally recognized disinfecting company come into the dealership and perform an extensive deep clean to help keep you safe.
Yes. We have made the car buying process simple and easy online. If you have all the available documents such as, license, insurance, proof of address, etc you can upload those directly to us! Then make your appointment for a wet signature and be in and out of the dealership in no time.
Just use the Build My Deal Tool on the car of you want and get started now.
At this time we are only offering a shuttle for our service customers.
If you are having difficulties coming to take delivery of your vehicle or have a compromised immune system please let your sales consultant know and we will work with you to make the appropriate accommodations.